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Privacy Policy

Effective Date: May 23, 2025

1. Definitions

- "PokeRadar," "we," "us," "our" means PokeRadar LLC.
- "Services" means all offerings provided by PokeRadar, including but not limited to notifications, market data, RadarX (Desktop Application), early-link alerts, analytics dashboards, and any future products or features.
- "User," "you," "your" means any individual or entity accessing or using the Services.
- "PII" means Personally Identifiable Information.

2. Introduction

This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your information when you use our services, including pokeradar.com and the RadarX Desktop Application (collectively, the "Services").

3. Information We Collect

2.1 Information You Provide Directly
- Account Registration: We collect your Discord-provided email address and username, and your email address from our dashboard provider (Whop.com).
- Support & Feedback: Any messages, support requests, or feedback you submit to us.

2.2 Technical & Usage Data
- Application Logs: Anonymized technical logs (e.g., errors, performance metrics) and your IP address to monitor health, diagnose issues, and improve functionality.
- Usage Analytics: Data on how you interact with the Services—such as features accessed, frequency and duration of use, and click paths—to help us understand and optimize user experience.
- Website Analytics: Standard web analytics (page visits, click paths) via cookies and similar technologies.

4. RadarX Desktop Application

- Local Storage of Sensitive Data: Any credentials you enter (e.g., for retailer sites) are stored only on your device.
- No PII Collection: We do not transmit credit card numbers, passwords, shipping addresses, billing addresses, or other personally identifiable information to our servers.
- Minimal Permissions: We request only the permissions necessary to detect and monitor product pages.
- Data Transmission: Only anonymized logs, IP addresses, and usage analytics are sent to PokeRadar servers—never your local-stored credentials or other PII.

5. How We Use Your Information

- Account Management: To create and maintain your account, authenticate access, and provide support.
- Service Improvement: Analyze anonymized logs and usage patterns to identify bugs, optimize performance, and plan new features.
- Security & Integrity: Monitor for abuse or malicious activity and ensure proper operation of our Services.
- Analytics: Understand overall usage trends and feature adoption.

6. Information Sharing & Disclosure

- Third-Party Service Providers: We may share anonymized technical data and usage analytics with trusted vendors (e.g., hosting, analytics, crash-reporting) strictly for performance, security, and product improvement purposes.
- Legal Requirements: We disclose information only if required by law, to respond to lawful requests, or to protect PokeRadar's rights and property.
- No Sale of PII: We do not sell, rent, or trade your personal data. We do not share your email addresses or username with advertisers or third parties for marketing purposes.

7. Confidentiality & Non-Disclosure

- All data collected by PokeRadar (technical logs, analytics) is proprietary and confidential.
- We do not permit any third party to redistribute or republish our data feeds, logs, or proprietary analytics.
- Unauthorized disclosure or redistribution of PokeRadar data by service providers or employees is prohibited and may result in legal action.

8. Data Security

Because all personal identifiers and retailer credentials are stored locally on your device—not on our servers—we encourage you to practice good security. Use strong, unique passwords, keep your device's operating system and applications up to date, and safeguard your local data to help protect your privacy.

9. Cookies & Tracking Technologies

- We use cookies, local storage, and similar technologies to remember preferences, support login sessions, and collect web analytics.
- You may control or disable cookies via your browser settings, but some website features may not function properly if cookies are blocked.

10. Your Privacy Rights

- Access & Correction: You can view your registered email addresses and username via your profile on pokeradar.com. Because your email is bound to your account through Discord OAuth2 and Whop, it cannot be changed via the dashboard. To request changes or deletion of your registration data, contact us at privacy@pokeradar.com.
- Data Deletion: To delete your account and associated registration data, contact privacy@pokeradar.com.
- Usage Data Requests: To request access to or deletion of technical logs and usage analytics we store, contact privacy@pokeradar.com.

11. Data Retention

- We retain anonymized logs and usage analytics for up to 24 months for troubleshooting and improvement. After that, data is purged or permanently aggregated to prevent re-identification.
- Account registration data (email addresses and username) is retained for as long as your account remains active, or in accordance with our dashboard provider's (Whop.com) retention policies. Registration data is deleted upon your request or account closure.

12. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us to have it removed.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy here with a new "Effective Date" and, where appropriate, notify you via in-app notice or email. Continued use of the Services after changes indicates your acceptance.

14. Third-Party Links & Services

Our Services may contain links to third-party websites or services. This Policy does not apply to those third parties. We encourage you to review their privacy policies when you leave our Services.

15. International Transfers

Anonymized logs, IP addresses, and usage analytics may be processed or stored in any country where our service providers operate. By using the Services, you consent to such transfers in accordance with applicable data protection laws.

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which PokeRadar LLC is established, without regard to conflict-of-law provisions.