Question 1

How do I get started?

Accepted Answer

Simply sign up for our 3-day free trial, and you'll get immediate access to all our features and services. It's quick, easy, and you'll be collecting in no time!

Question 2

What retailers do you monitor?

Accepted Answer

We actively monitor major retailers including Amazon, Target, Walmart, Best Buy, Pokemon Center, GameStop, Barnes & Noble, Costco, Sam's Club, and many specialty card shops. We can monitor additional websites upon request - contact us to add your preferred retailers!

Question 3

What is the RadarX App?

Accepted Answer

RadarX is PokeRadar's native Windows and Mac app that runs in the background and instantly joins queues, opens restocks, and speeds up checkout pages for you.

Question 4

Do you support automated checkouts?

Accepted Answer

Yes! Our Automated Checkout Service (ACO) handles the entire purchase process for you. Simply fill out our form in the members area, and our system automatically adds them to cart, completes checkout, and confirms your order. This service is powered by our trusted partners and ran by our dedicated staff team giving you the best chance to secure high-demand items.

Question 5

How does PokeRadar get early information?

Accepted Answer

We have cultivated a vast network of private sources and exclusive connections that provide us with critical release information before it reaches the public.

Question 6

Can you cancel anytime?

Accepted Answer

Absolutely! We believe in flexibility and transparency. You can easily cancel your subscription at any time through your account dashboard - no questions asked, no hidden fees, and no long-term commitments.

Question 7

What is the refund policy?

Accepted Answer

While we maintain a no-refund policy to ensure fair access to our services, we encourage you to try our 3-day free trial first to make sure PokeRadar is the right fit for you. This way, you can explore all our features risk-free!

Question 8

Is PokeRadar associated with The Pokémon Company?

Accepted Answer

No, PokeRadar is not associated with The Pokémon Company.